Shipping Policy

Shrasti Physio Devices, we are committed to providing you with a smooth and reliable delivery experience. Once your order is successfully placed and confirmed, our team begins processing it within 24 to 48 hours. After dispatch, your order will typically reach you within 5 to 7 business days, depending on your location and courier service availability.

We partner with trusted and reputed courier companies to ensure your products are delivered safely and on time. In case your delivery address is located in a remote area, please allow an extra day or two for delivery. You will receive an email or SMS notification containing tracking details once your order has been shipped, allowing you to monitor its progress conveniently.

Please ensure that your delivery address and contact information are accurate to avoid any delays or failed deliveries. If the courier service is unable to deliver the package due to incorrect details or your unavailability, re-shipping charges may apply.

At Shrasti Physio Devices, customer satisfaction is our top priority. We take utmost care in packaging all products to prevent any damage during transit. However, if you receive a damaged or incorrect product, please contact our customer support team within 48 hours of delivery for quick assistance.

Our goal is to ensure your order reaches you safely, quickly, and efficiently every time you shop with us.